US and Canada Customers Payment Options:   American Express, Discover, Master Card and Visa, Money Orders , Cashier Checks,  Personal Check and Company Check. Florida Residents are subject to taxes of 7% at time of the sale.

Credit Card payments are accepted only via BidPay.com or by telephone at toll free at 1-866-470-9599 , please call  Monday to Friday  Between 9-5 Easter Time.

Please send payment within one week of purchase.

International Bidders : Wire Transfer , Money Order and Cashier Check.

Accessories of America does not ship your item until it has funded. Sometimes just because a payment has been made does not mean the payment has funded. As soon as your payment funds we will ship your item. We will NOT send merchandise with out receiving payment.

Personal checks must clear to our account before we ship your merchandise. This can take up to 14 days.

SHIPPING

Our products are shipped from various warehouses across the country. Based on customer location, warehouses and shippers will be chosen. We cannot ship to P.O Boxes, please provide physical shipping address. We use the following shippers: DHL, UPS, FedEx, USPS and various freight companies. The shipments will be shipped standard ground service unless other arrangements and additional shipping charges have been assessed. Accessories of America cannot and will not guarantee shipping times. Normal ground service is between 5-7 BUSINESS days. Holidays may delay shipping as well.

If your shipment is scheduled to arrive truck freight we will inform you of that when ordering. We also will not ship your order with out having a daytime phone number to give the freight company. In most cases the freight companies will attempt to contact you BEFORE they deliver your shipment. If they cannot reach you within one weeks time your shipment will be sent back to the warehouse of origin. At that point additional shipping charges will be assessed and will be the customers responsibility. Accessories of America takes no responsibility for abandoned merchandise. Shipping cost listed only apply to mainland US shipping.

Tracking numbers are available in most cases. We will do our best to find tracking numbers for our customers but will NOT automatically email or call you with them. Feel free to contact us at our email for a tracking number. If your item has shipped we will do our best to get you one.

We recommend that you inspect your order when it is received, any shipping damages will need to be files immediately with the corresponding carrier, Accessories of America is not responsible for filing shipping claims. All damages merchandise needs to be reported within 2 days of receipt. 

We ship Worldwide if you want to know your shipping cost please contact us.

RETURNS AND REFUND

Accessories of America offer all original warranties and will help you work with the manufacturer to resolve your problems as quickly as possible.

All returns must be handled by us. We will send you a Pick up tag. Items sent to our offices or the warehouse with out prior approval will NOT be refunded or exchanged. Please make sure that the products is in it’s original or “ carrier approved” packaging to prevent any shipping damage.

You may return any item for any reason within 15 days of receipt unless otherwise noted on the product page (e.g., custom made items are made to order and are not returnable) or noted on the following condition:

- If you are returning your item due to shipping damage or our error, your credit card will be refunded the original purchase price once we receive the item(s) back from you and they have been inspected. Items received in non-saleable condition (e.g., parts or packaging are missing, etc.) may be subject to additional restocking fees or denied.

- If you are returning your item due to a change of mind or you ordered a part by error, your credit card will be refunded the original purchase price less the cost of original and return shipping and other fees charged by the distributor. The refund will be issued once we have received the item(s) back from you and they have been inspected. Items received in non-saleable condition (e.g., parts or packaging are missing, etc.) may be subject to additional restocking fees (20%) or denied. If you would like to reorder this or another item, please follow the normal order procedures.

- Items received with shipping damage must be reported to us within two business days. All items must be in "off-the-shelf and in-the-original-box" condition (this includes all original packaging) Items that have been installed, drilled, bent, scratched, or otherwise damaged are no longer in salable condition and are not eligible for return.

- In the event that the product proves to be defective from the manufacturer or if the fitment is not possible due to an error in manufacturing, we may request additional information in the form of pictures once received and reviewed, we will begin a return process.

- Orders cancelled after an item has shipped will have to be returned before a refund is given and are subject to the normal return policies and fees.

Accessories of America retains the right to conduct business with any one we choose. This also means we have the rights to refuse service to anyone.

All stainless steel products are covered by limited lifetime manufacturer's warranty. All black powder coated steel products are covered by limited 3-year manufacturer's warranty. All Chrome products are covered by limited 1-year manufacturer's warranty. This warranty does not cover shipping damage, misuse, mishandling, improper installation, road hazards, and impairment from accidents, product modifications, discoloration, or scratches during the life of the product. This warranty does not cover cost for installation, removal, labor or shipping. This warranty does not include rust/corrosion to the installation brackets over the life of the product, and only applies to new products installed on the original vehicle. The warranty covers the replacement or repair of any part or parts that are defective and returned to us accompanied with the purchase receipt. Warranty claims cannot be determined until returned products are inspected.